Learning Outcomes

Decision Making for Warehouse Location

Centre of Gravity Method and Ardalan Heuristic

Estimation of Space Requirement in a Warehouse

Economic Order Quantity

Space Calculation in a Warehouse - Staging Area

Warehouse Space- Calculation for Racks

Lesson Summary

In the module, we discuss the roles of warehouse managers and explore the many decisions they are faced with, from deciding on warehouse size and space to making sure it is not too costly. You will also learn about the different DSS that these managers use to forecast and or calculate to make the best possible decisions.

Material Handling Equipment

Material Safety and Safety Equipments

Automated Storage & Replenishment Systems

Warehousing and Materials Management

In this module, you will explore the many decisions that have to be taken by the warehouse manager regarding the storing and dispersing of cargo. You will also learn about equipment safety in the warehouse, the different types of theft that occurs in a warehouse and how to prevent these problems.

Managerial Decision Making - Materials and Warehousing - Course Assessment

Learn how managers streamline decision-making to make warehouses more efficient in this free online management course.

Managerial Decision Making - Materials and Warehousing

This free online course takes you through the operation of warehouses and explains how they benefit from automation. Decision-making is an essential part of modern management and every choice made in a warehouse has to be precise to avoid damaging consequences. Running a warehouse is not for the faint of heart as it requires decisive leadership and a clear-eyed vision of the future. This course suits anyone interested in warehouse administration.

Introduction to Consumer Behavior - Defining Consumer Behavior

Introduction to Consumer Behavior - The Nature and Scope of Consumer Behavior

Introduction to Consumer Behavior - Buyer Roles

Application of Consumer Behavior - Marketing Environments and Segmenting the Market

Application of Consumer Behavior - Marketing Strategies and the 4 Ps

The Study of Consumer Behavior - Importance, Evolution and its Interdisciplinary Nature

Learn more about the psychology of consumer behavior. You will be introduced to the study of Consumer Behavior- how it developed, its applications and the importance of studying it.

Introduction to Consumer Decision Making - Problem Solving

Consumer Decision Making - Types of Problem Solving - EPS, LPS & RPS

Consumer Decision Making - Buyer Roles

Consumer Decision Making Process - Stage I

Consumer Decision Making Process - Stages II & III

Consumer Decision Making Process - Stages III, IV & V

In this module, you will learn about the art of problem solving. You will be introduced to the consumer decision making process and you will learn about the stages involved in the process.

Introduction to Models of Consumer Behavior

General Models of Consumer Behavior - The Economic, Psychological and Psychoanalytic I Models

General Models of Consumer Behavior - The Psychoanalytic Model II and the Sociological Model

Basic Models of Consumer Behavior - Model of Consumer Buying I

Basic Models of Consumer Behavior - Model of Industrial Buying

Basic Models of Consumer Behavior - Model of Consumer Buying II

This module discusses the basic and general models of consumer behavior. These models have been developed to attempt to understand the nature of consumer behavior and its implications for a marketer.

Specific Models of Behavior - Howard Sheth Model of Consumer Behavior

Specific Models of Consumer behavior - EKB Model of Consumer Behavior

Specific Models of Behavior - Nicosia's model of Consumer Decision Making Process

Specific Models of Consumer Behavior - EKB & EBM Models of Consumer Behavior

Specific Models of Consumer Behavior - The Bettman Information Processing Model of Consumer Choice

This module discusses specific models of consumer behavior such as the Howard Sheth Model of Consumer Behavior. You will study the work of renowned psychologists and learn about the applications of these models to the work of a marketer.

Diploma in Applied Psychology - Consumer Behavior - First Assessment

You must score 80% or more to pass this assessment.

Defining Consumer Attitude and the Nature of Attitudes

Functions of Consumer Attitudes

Structural Models of Consumer Attitudes I

Structural Models of Consumer Attitudes II

Structural Models of Consumer Attitudes III

The study of consumer attitudes will help you to understand attitudes toward a brand, product or service. In order to help you understand the nature of consumer attitudes, you will learn about the function of attitudes and you will study structural models of consumer attitudes.

Measurement of Consumer Attitudes

Consumer Attitude Formation and Change

Changing Consumer Attitudes I

Changing Consumer Attitudes II

Once you have completed this module, you will have a greater understanding of how attitudes are measured by marketers. You will also learn how a change may come about in consumer attitudes.

Consumer Personality

Theories of Consumer Personality I

Theories of Consumer Personality II

Theories of Personality and the study of Self-Image and Self-Concept

This module will help you to understand the importance of personality as a factor in the consumer decision making process. You will be introduced to the ideas of self-image and self-concept and you will learn about the significance of these notions.

Diploma in Applied Psychology - Consumer Behavior - Second Assessment

Diploma in Applied Psychology - Consumer Behavior - Final Assessment

Gain a stronger understanding of consumer behavior and learn how to influence consumers' decision-making processes.

Diploma in Applied Psychology - Consumer Behavior

This free online course in applied psychology will introduce you to the fundamentals of consumer behaviour. An understanding of consumer behavior is key for marketing a product in a way that satisfies customers' demands. This is because understanding consumer behaviour allows us to gauge and control the factors that influence customers' decisions. This course will help you create marketing campaigns designed to leverage consumer behaviour.

The SWOT and Porter's Framework Revisited

Fortune at the Bottom of the Pyramid

Rural Marketing Challenges

Balanced Scorecard

Evaluating Investment Proposals

Costing and Pricing for Public Transport

Costing and Pricing for Hospitals

This module covers porter's framework for DSS. You will learn about investment, proposals and how the cost is set for public transportation and public entities not to be a burden to citizens economically.

Case-Study Problem for Media Selection Model

Decision Support Systems for Product Pricing Model

Model Selection Using Cross - Validation

This module covers the different DSS system models that are available in the supply chain. You will learn why we need DSS systems and how these assist with pricing and marketing.

Taxation and the Distribution Network

Transhipment, Flexibility and Six Sigma

Flexibility and Total Cost of the Network

Risk Analysis for the Distribution Network

Echelons in the Network

This module covers how taxes work in large economies. You will learn why large corporations may take their businesses to a country with little to no taxes or tax-free zones. You will see the benefits to companies in these economics and how the shipping of products are affected.

Diploma  in Business Support Systems Strategies - First Assessment

This module enables you to review your learning so you can determine your knowledge and understanding of Modules 1 to 3 in the following course; Diploma in Business Support Systems Strategies.

Concept of Variability and Quality

Six Sigma and Capability of the Process

Ishikawa Diagram and SIPOC

Service Systems: Characteristics

In this module, you will discuss the different steps taken for problem-solving and product improvement. You will learn about the 5 step process and how this produces consistent, high-quality service and or products.

Inventory Management Concepts

Economic Batch Quantity

Reorder Level and Safety Stock

Determination of Buffer Stock Level

Continuous and Periodic System Review

This module covers how the inventory is managed and how management makes preparations for possible high unexpected demand of the stock. Additionally, you will learn what percentage of the total stock is the safety stock and how the expected demand is calculated.

Multi Criterion Decision Making

AHP Application to Vendor Rating

Application of TOPSIS Method

Determination of Product Mix

Decision Trees

DSS for Multi - Item production-distribution

This module covers the different decision systems used by management when multiple criteria need to be met. You will learn how administration uses management to make better decisions as these systems are designed to solve almost all problems that arise in the best and worse case scenarios.

Diploma in Business Support Systems Strategies - Second  Assessment

This module enables you to review your learning so you can determine your knowledge and understanding of Modules 4 to 6 in the following course; Diploma in Business Support Systems Strategies.

Diploma in Business Support Systems Strategies - Final Assessment

Master the art of forming decision support strategies to get ahead in business with this free online management course.

Advanced Diploma in Business Support Systems Strategies

This free online course explains how to use decision support strategies (DSS) to define long-term aspirations that meet a company’s goals. We demonstrate how a dependable strategic plan can combine with effective DSS to drive business success. This course takes you through the techniques used by various organizations to develop strategic plans that use data to identify strengths and weaknesses and turn challenges into opportunities.

Understanding Cognitive Biases and Heuristics

Understanding Consumer Behavior Dynamics

The Role of Motivation and Emotion in Consumer Behavior

This module will teach you about the psychological drivers behind consumer behavior. You will learn about cognitive biases and heuristics, strategies to mitigate cognitive biases and their influence on consumer behavior. Also, you will discover the role of motivation and emotion in influencing consumer actions.

Consumer Behavior Insights: Biases, Heuristics, and Emotional Drivers - Course Assessment

This free online course will help you understand the elements that influence the dynamics of consumer behavior.

Consumer Behavior Insights: Biases, Heuristics, and Emotional Drivers

Customers in today's challenging retail environment demand exceptional experiences in tandem with outstanding goods and services. Consumer insights and data are required to offer valuable information that enables companies to amplify their marketing efforts, surpass customer expectations and create ever-improving experiences. This course discovers the value of customer insights and how they may help you maintain your competitive edge.

Understanding Negotiation

The Role of Preparation in Negotiation Success

Managing Emotions in Negotiation

This module introduces the core principles and strategies that make negotiations effective. You'll learn to navigate negotiation dynamics, sharpen your communication skills, and build strategies for thriving and attaining mutually beneficial outcomes.

Power Dynamics in Negotiation

The Art of Concessions and Trade-Offs in Negotiation

The Role of Trust, Ethics, and Fairness in Negotiation

This module takes your negotiation skills to the next level, focusing on advanced strategies for handling high-stakes scenarios and complex challenges. You’ll learn techniques for managing multi-party negotiations, resolving ethical dilemmas, and navigating cross-cultural differences.

Negotiating in International and Cross-Cultural Contexts

Managing Multi-Party Negotiations

Persuasion Tactics in Negotiation

This module focuses on advanced negotiation approaches tailored for complex, high-stakes situations across various industries. You’ll explore specialized techniques like crisis negotiation, stakeholder management, and resolving disputes in regulated environments.

Negotiation Skills for Business Success - Course Assessment

Master real-world negotiation techniques with our free online course, designed to boost your business success.

Negotiation Skills for Business Success

Master negotiation with our free online course. Dive into practical strategies and real-world techniques to boost your business success. From understanding negotiation psychology to handling complex deals, you'll gain skills for closing deals, resolving conflicts, and building partnerships. Elevate your personal and professional growth with insights that last a lifetime and make a remarkable impact in your career.

Decision Support Systems for Operations Management - Course Assessment

Learn why operations managers may use DSS in their organisation in this free online course.

Decision Support Systems for Operations Management

This free online course offers an introduction to Decision Support Systems for Operations Management. You will learn how it extends a manager’s decision-making process by maintaining accessories and data made possible to the manager, increasing their flexibility, efficiency and possibility of making the best possible decision. Don’t dither. Boost your confidence in decision support systems by understanding how it works in operations management.

Introduction to Consumer Psychology I

Introduction to Consumer Psychology II

In this module, you will be introduced to the benefits of the shopper, buyer and consumer and also the total product concept. You will also be introduced to the process a consumer uses to make decisions as well as the Engel, Kollat and Blackwell (EKB) model and studying consumer behaviour.

Problem Recognition I

Problem Recognition II

In this module, you will be introduced to  problem recognition and information search as well as actual state verses desired state and opportunity recognition. You will also be introduced to the types of information search as well as marketplace information  sources.

Consumer Problem Recognition and Information Search - Course assessment

Free online course on consumer problem recognition, the decision making process and also studying consumer behaviour.

Consumer Problem Recognition and Information Search

The free online consumer problem recognition and information search course will teach you about the shopper, buyer and consumer benefits as well as the total product concept, studying consumer behaviour and the Engel, Kollat and Blackwell model in consumer decision making. 

You will also learn about the types of information searches, actual states versus desired states, opportunity recognition, as well as marketplace information searches.

Introduction to Decision Support Systems

Components of Decision Support Systems

Components of Decision Support Systems - Database

Models in Decision Support Systems

Use of Models in Decision Support Systems

This module introduces the different support systems, how it aids management in decision making, the features needed for DSS to be desirable and its strengths and weaknesses.

Classification of Problems Types

Classification of Models

Linear Programming

Dimension of Optimization Problem

Integer Programming

This module highlights the different problems faced by management on a day to day basis and the different DSS models available to assist management and their pros and cons.

Managerial Support Systems and Solution Techniques - Course Assessment

Learn how managerial support systems are beneficial in the workplace in this exciting free online management course.

Managerial Support Systems and Solution Techniques

This free online course lays out the practical benefits of employing a comprehensive managerial support system in the office. Such systems have proven essential to attaining goals and maintaining high levels of performance. A management support system cannot replace an actual manager but provides better solutions to problems it helps to identify. This course suits small business owners or anyone looking to move upward in a large organization.

Decision Support Systems for Forecasting

The Forecasting Process

Adaptive Forecasting

Forecasting Factors

Intermittent Demands Forecasting

This module explains what forecasting is, why it is needed, and how it assists management with the decision making process.

Understanding Forecasting in Decision Support Systems - Course Assessment

Master various decision support systems and forecasting techniques with this free online management course.

Understanding Forecasting in Decision Support Systems

Would you like to learn how to make better professional decisions and draw on cutting-edge forecasting technologies? This free online course explains how such technology helps managers predict marketing or sales trends. This enables them to make smarter choices that boost profits and growth by optimizing resource-use and targeting areas for improvement. Software can aid this process as it cuts down on human error and provides unbiased guidance.

Coursera Q1 2026: Platform Fee Raises Consumer Margins to a Multi-Year High, Enterprise Customers Slip

11 Best TypeScript Courses for 2025

Stanford Medicine Offers Courses with Free Certificate & CME Credit

Harvard CS50 in 2025: How to Get a Free Certificate

Udemy is “Intentionally Reducing” the Business That Made It Famous. It’s Not Working.

OpenAI Academy Review: A Close Look at ChatGPT 101 for Small Businesses

9 Best Quilting Courses for 2026: Turn Fabric Scraps Into Heirlooms

6 Best Node.js Courses in 2025

Can an AI Teach AI? Learning From an Avatar

[2025] 150+ Online Courses to Help Your Career

7 Best Autodesk Maya Courses for 2025: Exploring 3D Animation

[2025] 450+ Free Google Certificates and Badges

900+ Open University Free Certificates

70+ FutureLearn Courses with Free Certificates

Udemy Q4 2025: First Profitable Year Ends in a Loss

The Rise of AI Search: ChatGPT Surpasses DuckDuckGo, Threatens Bing